Privacy Policy

Last updated: 26 October 2026

Identity and Role of the Data Controller

mingleza acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors interested in our specialised courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG and we can be contacted via info@nfts.co.uk or 01494 671234.

Scope of This Notice and People It Covers

This privacy notice applies to all individuals who visit our website, enquire about or enrol in our courses, or otherwise interact with our commercial services based in the United Kingdom. It covers personal data of prospective students, current course participants, alumni, and any other website users located in the UK or elsewhere who access our offerings.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete contact forms, register for courses, or communicate with us. Categories include identification details such as name and address, contact information including email and telephone number, educational and professional background relevant to live production training, payment details for course fees, and technical data such as IP address and browsing behaviour collected via cookies. We do not obtain data from third-party sources unless you provide consent for referrals.

Purpose-by-Purpose Explanation of Processing and Legal Basis

We process personal data for several distinct purposes. To respond to course enquiries and manage enrolments we rely on legitimate interests and contractual necessity. For marketing communications about new course dates or related training we rely on consent. Payment processing is based on contractual necessity. Website analytics and improvement use legitimate interests. Each purpose is explained in detail with the corresponding lawful basis under UK GDPR to ensure transparency.

Whether Providing Data Is Required and Consequences

Providing certain personal data is necessary to enrol in our courses or receive responses to enquiries. If you do not supply required information such as contact details or payment data, we may be unable to complete your registration or deliver the training. Optional data such as marketing preferences can be withheld without affecting core service delivery.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable essential functions, analyse traffic, and remember user preferences. A separate Cookie Policy provides full details and you can manage preferences via the site-wide cookie banner. We comply with PECR requirements for consent where applicable.

Processors, Service-Provider Categories, Recipients, and Disclosures Required by Law

We engage trusted processors including payment providers, email service platforms, and website hosting companies to deliver our courses. These providers are bound by contracts ensuring data protection standards. We may disclose data when required by law, such as in response to valid legal requests from UK authorities.

International Transfers and Safeguards

Some processors may be located outside the UK. Where personal data is transferred internationally we implement appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions to protect your information in line with UK GDPR.

Specific Retention Periods or Criteria

Personal data is retained only as long as necessary. Course enrolment records are kept for seven years to meet legal and accounting obligations. Enquiry data is retained for two years unless consent for marketing extends this period. Technical logs are deleted after twelve months. Retention criteria balance legal requirements with data minimisation principles.

Security and Data-Minimisation Practices

We implement appropriate technical and organisational measures including encryption, access controls, and regular security reviews to protect personal data. We collect only the minimum data required for each purpose and avoid unnecessary storage.

Data-Subject Rights and Exercising Them

You have rights under UK GDPR to access, rectify, erase, restrict processing, port data, and object to certain processing. To exercise these rights please contact us using info@nfts.co.uk or 01494 671234 providing sufficient details to verify your identity. We aim to respond within one month.

Right to Withdraw Consent and Object to Direct Marketing or Profiling

Where processing is based on consent you may withdraw it at any time by contacting us or using unsubscribe links. You can object to direct marketing or any profiling at any time without affecting other services.

Right to Complain to the Competent Supervisory Authority

If you are unsatisfied with our handling of your data you have the right to lodge a complaint with the UK Information Commissioner's Office via their website or contact details.

Children or Age Restrictions

Our courses are designed for adults aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that data from a minor has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics are used solely for service improvement and do not result in automated decisions about individuals.

Policy Changes and Effective Date

We may update this policy to reflect changes in law or practice. The last updated date appears at the top of this page. Continued use of the website after updates constitutes acceptance of the revised policy. Please review periodically.